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Firefox defaults to an old email account that I have not access to

  • 2 replies
  • 1 has this problem
  • 46 views
  • Last reply by FredMcD

kateinasia
kateinasia
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Hi There, I am not able to access my gmail account on FF. It keeps defaulting to an old employment email that I have no access to.

This happens if I type "gmail.com" into the FF web-browser OR if I click on the pinned Thumbnail in a new window with FF. This issue means that I have to use another (different) browser and I want to use FF due to the integrity of the site and the mission is stands for.

How do I remove the "old" email so that I can log into my gmail using FF?

Can anyone help me resolve this issue? - thank you, Kate

Hi There, '''I am not able to access my gmail account on FF. '''It keeps defaulting to an old employment email that I have no access to. This happens if I type "gmail.com" into the FF web-browser OR if I click on the pinned Thumbnail in a new window with FF. This issue means that I have to use another (different) browser and I want to use FF due to the integrity of the site and the mission is stands for. How do I remove the "old" email so that I can log into my gmail using FF? Can anyone help me resolve this issue? - thank you, Kate

Chosen solution

If the above does not work,

Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.

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All Replies (2)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

FredMcD
FredMcD
more options

Chosen Solution

If the above does not work,

Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.