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I can't start fresh. Missing profile

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

rpmmx6
rpmmx6
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So I have copped a issue with mozilla a weird crash.

so I did the whole just uninstall thing. Hoping a reinstall will fix what ever was causing it to not open up.

No I did not look for help.Here. So on reinstall it states. Missing profile not accessible

I have read all the help stuff. None of it makes any sense. I am not an IT person. I fix cars I use my hands. And I like watching You tube and porn.

So why can't this be a simple reinstall. why does it keep looking for a profile folder. I got no idea where it would be ?

I am going to guess either - burn the computer. Or hire a IT specialist.

I like Mozilla it seemed to work better than the rest.

Why does it need a profile? Why Can't I start fresh?

So I have copped a issue with mozilla a weird crash. so I did the whole just uninstall thing. Hoping a reinstall will fix what ever was causing it to not open up. No I did not look for help.Here. So on reinstall it states. Missing profile not accessible I have read all the help stuff. None of it makes any sense. I am not an IT person. I fix cars I use my hands. And I like watching You tube and porn. So why can't this be a simple reinstall. why does it keep looking for a profile folder. I got no idea where it would be ? I am going to guess either - burn the computer. Or hire a IT specialist. I like Mozilla it seemed to work better than the rest. Why does it need a profile? Why Can't I start fresh?

All Replies (2)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This usually happens if you still have a profiles.ini file that is used to register all the profiles, but the profile marked as default in profiles.ini is no longer present. If you want to start with a new profile then you need to delete profiles.ini with Firefox closed.

You can find the profiles.ini file in a hidden location in "AppData\Roaming":

  • Windows: %AppData%Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\