Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why attachments for gmail goes to the wrong Folder and freezes up?

  • No replies
  • 1 has this problem
more options


Windows 10 Desktop Computer Updated, Firefox 92.0

The folder I need yo go to in Documents, it goes to Downloads Instead Automatically!

When I try to get an attachment, for an email I'm sending out, it goes to the wrong folder. It just sits there doing nothing, with the hour glass on. I wait and wait, so I can change the location. Most times it doesn't stop. A very few times, when that stops, I located which folder I need, and it just goes into the hour glass mode again!

If I click on the screen, an error message comes up with something like, program not responding, do you want to close the program? or wait until it stops? With thus, I think it's dealing with the Folder that isn't responding! BUT no, when I click to close the program, LO And Behold, Firefox Closes!

I have a lot of attachments, I need to deal with. It doesn't ask me, which folder I want to get the attachment from?

Any Help Here?

Thank You!! Take Care!! Everyone Stay Healthy and Safe (Pets Also)!!!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.