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can't type using keyboard when browsing

  • 4 replies
  • 1 has this problem
  • 4206 views
  • Last reply by FredMcD

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Hi, so my problem was exist for several times both on my PC and laptop and can't figure it out keyword to fix my issue and tbh i don't know what trigger this behavior. When browsing sometimes came situation can't type anything using my keyboard, even when outside firefox.

my current workaround to encounter this, i just need open any web with place I can type like search bar or text box and type there then back to normal (so I guessing it's maybe related to when I open web with this kind search box then move to other tab it's stuck on that box? but i can't make sure, it just happen randomly but often). and I don't know if this issues related to windows or just firefox because I didn't know the trigger so i can't recreate this on other browser.

If anyone know how to fix this, please help me.

thanks in advance

Hi, so my problem was exist for several times both on my PC and laptop and can't figure it out keyword to fix my issue and tbh i don't know what trigger this behavior. When browsing sometimes came situation can't type anything using my keyboard, even when outside firefox. my current workaround to encounter this, i just need open any web with place I can type like search bar or text box and type there then back to normal (so I guessing it's maybe related to when I open web with this kind search box then move to other tab it's stuck on that box? but i can't make sure, it just happen randomly but often). and I don't know if this issues related to windows or just firefox because I didn't know the trigger so i can't recreate this on other browser. If anyone know how to fix this, please help me. thanks in advance

Chosen solution

Hi, thank you for all the response. But it turns out the problem related to one of my plugin, which is bitwarden that seems conflicted with kaspersky.

Here the link to the discussion if anyone have the same problem: https://github.com/bitwarden/browser/issues/1535

Read this answer in context 👍 0

All Replies (4)

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What were you doing at the time? surfing, watching a clip, reading something . . . . Is this with all websites/pages, some, a few?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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It is possible that some modifier keys have the wrong state and Windows or Firefox sees them as still pressed. Try to press modifier keys like Shift, Ctrl, Alt, Windows a few times to see if that helps to recover from this.

Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working. If this doesn't help then close and restart Firefox or reboot the computer (you may have to reboot more than once).

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Chosen Solution

Hi, thank you for all the response. But it turns out the problem related to one of my plugin, which is bitwarden that seems conflicted with kaspersky.

Here the link to the discussion if anyone have the same problem: https://github.com/bitwarden/browser/issues/1535

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That was very good work. Well Done.

Note: One should be careful as to selecting multiple protection programs as some have been known to not work well together.