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Firefox needs a much better profile management system

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  • Last reply by cor-el

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The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles.

I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

The feedback page is useless and I don't see any way to contact Mozilla so this will probably go unviewed and be more of a rant but Firefox absolutely needs a much better profile management and back system. Particularly there should be a mandatory step to backup a current profile before updating. Today I updated Firefox not by choice, for some reason my PC decided that a single click was a double click. So the latest version created a brand new profile I assume because I already had Firefox open. I am beyond rage right now because I just spent the last half hour trying to find my correct profile in my user data because for some insane reason Firefox decided to create two new profiles. I manually backed up my profile data but it's incredibly stupid that A) the profile naming is gibberish and B) I had to do that in the first place.8

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Hey there!

We are not employees of FF but instead contributors.

If you want to make any suggestions feel free to join the Mozilla Discourse : https://discourse.mozilla.org/c/sumo/22 and Mozilla Matrix instance : https://wiki.mozilla.org/Matrix

Hope I helped!

Kind regards,

Bithiah

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