Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The browser does not load the page completely. Leaves in text mode.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

sometimes reloading the page helps. the same problem is observed in the mobile version on the phone. in chrome there is no such problem with the same sites

sometimes reloading the page helps. the same problem is observed in the mobile version on the phone. in chrome there is no such problem with the same sites
Attached screenshots

Chosen solution

thanks! After removing and new installing the browser, everything worked fine

Read this answer in context 👍 0

All Replies (5)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


It looks like the web page is not loading properly. Load the web page. Then, to reload the page bypassing the cache and force a fresh retrieval; Ctrl+Shift+R (Mac=Command+Shift+R)

Try this several times.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options
more options

I tried the link using several versions of Firefox. There was no problem.


Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.

more options

Chosen Solution

thanks! After removing and new installing the browser, everything worked fine

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.