Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not play any videos on amazon, hulu, or netflix

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by AliceWyman

more options

Anytime I try to play a video it tells me the WideVineCdm has crashed and Ive sent in the crash report. Not sure how to fix this. I have an older mac.

Anytime I try to play a video it tells me the WideVineCdm has crashed and Ive sent in the crash report. Not sure how to fix this. I have an older mac.

All Replies (1)

more options

https://support.mozilla.org/en-US/kb/enable-drm#firefox:mac:fx78 (quote) Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported.

For the background, see this related bug report: Bug 1706393 Widvine no longer supports MacOS 10.9 and 10.10