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Trouble accessing GMail

  • 5 replies
  • 4 have this problem
  • 14 views
  • Last reply by loresilb

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All of a sudden I cannot access my Gmail from my bookmarks

All of a sudden I cannot access my Gmail from my bookmarks

All Replies (5)

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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


It's possible the link you are using is no longer valid. Try starting from the website's main menu.

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I updated my Avast virus blocker. Gmail is the only link in my bookmarks that doesn’t work. I also lost the gmail icon from my start page. When I click on the bookmark nothing happens. No new page, no new tab. Nothing. I can access Gmail from the Chrome bookmarks and from the web.

Modified by loresilb

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I updated my Avast virus blocker. I lost the Gmail icon on my home page also. The Gmail bookmark is the only one that doesn’t work. When I click on it nothing happens. No new page. No new tab. I am able to access Gmail from the bookmarks on Chrome. I tried to uninstall Firefox and then reinstall it but it wouldn’t uninstall.

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loresilb said

I tried to uninstall Firefox and then reinstall it but it wouldn’t uninstall.

Reboot the computer.

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That was the first thing I did. I’m in the process of uninstalling and reinstalling. Thanks so much for your time and suggestions.