Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to use more than 1 tab at a time,

  • No replies
  • 1 has this problem
  • 5 views
  • Last reply by hongyy

more options

In Firefox, when I need to use more than 1 tab at a time - for example filling in an official form, when I have to go to my email to retrieve a code sent, when I go back to find the original form I was working on, it has closed or gone. It is proving impossible for me to fillout out forms on offcial sites or for some services becsue when I leave to go to my email, I have to restart the form filling from the start?!! I would be grateful for an VERY easy to follow, jargon free (assume I am very simple - it's OK, I do not mind) solution. becasue i am unable to work when the site i am working on closes everytime I have to go somewhere elase for info.

Chosen solution

Hello,

I believe that you are probably referring to Firefox's new feature that unload tabs if it's running low on memory. This is designed to be a performance enhancement, since there's no point in keeping tabs that haven't been accessed in a while open and eating up your computer's resources. The feature is only supposed to trigger when your computer is low on memory, in which case you don't really have a lot to spare.

There appears to be a way to disable this feature. Simply do the following:

   Type about:config in your Firefox address bar to open the Configuration Editor.
   Bypass the warning (we'll be careful, I promise).
   Find the browser.tabs.unloadOnLowMemory preference.
   Double click it to change the value to false.
   Restart Firefox. 

Hope this helps.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hello,

I believe that you are probably referring to Firefox's new feature that unload tabs if it's running low on memory. This is designed to be a performance enhancement, since there's no point in keeping tabs that haven't been accessed in a while open and eating up your computer's resources. The feature is only supposed to trigger when your computer is low on memory, in which case you don't really have a lot to spare.

There appears to be a way to disable this feature. Simply do the following:

   Type about:config in your Firefox address bar to open the Configuration Editor.
   Bypass the warning (we'll be careful, I promise).
   Find the browser.tabs.unloadOnLowMemory preference.
   Double click it to change the value to false.
   Restart Firefox. 

Hope this helps.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.