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HD video is not watched in my Firefox browser

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by arugula

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When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a photo.Is there a solution to this problem I am experiencing? I don't want to give up my Firefox browser. Thank you for your answers.

Additional Note: Monitor and HDMI cable I use Full HD Suitable accessories

When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a photo.Is there a solution to this problem I am experiencing? I don't want to give up my Firefox browser. Thank you for your answers. Additional Note: Monitor and HDMI cable I use Full HD Suitable accessories
Attached screenshots

All Replies (1)

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You have to use the old widevine plugin. I just made a post about this same thing too but figured out the fix.

https://support.mozilla.org/en-US/questions/1334222