Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password usage

more options

Good morning, please help & advise. I am obviously doing something wrong or missing something but I cannot find out how to disconnect my Primary Password which Firefox asked for everytime I click on Firefox. I only want to use the Primary Password when I want to open an excisting connection to a saved folder or site.

I hope I'm making sense.

Chosen solution

You can disconnect Sync via "Options/Preferences -> Sync".

Read this answer in context 👍 0

All Replies (4)

more options

Are you using Sync as this is a possible reason to ask for the Primary Password on startup ?

This is because the credentials to login to the Sync account are stored in the Password Manager.

more options

Thank u for ur reply. Yes I recently setup Sync. How do I cancel Sync so that I no longer have to type in my PP everytime.

more options

Chosen Solution

You can disconnect Sync via "Options/Preferences -> Sync".

more options

Thank you ur responces have resolved my problem.

Take care and be safe