Can't get to sbcglobal.net email
I have been able to access my sbcglobal.net email up until to day.
- Today, I got to https://currently.att.yahoo.com/ as usual.
- I select "sign in"
- I select my account
- The account tries to load until I get this message:
An error occurred while processing your request. Reference #97.4f397c68.1616602006.71f9255
- I have tried adjusting protections to no avail
- I can sign in using another browser, but NEVER with FireFox.
Any suggestions? Otherwise, I think that I may need to dump FireFox. :-(
Chosen solution
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
All Replies (4)
FYI, I'm using Windows 10 Pro on a Surface Pro 4.
Chosen Solution
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}acking-protection-firefox-desktop
Thanks. Deleting the cookies worked.
Glad to help. Safe Surfing.