Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Solved Archived

Can't sign into Microsoft accounts

Firefox Site breakages
dhy1996 replied
dhy1996
dhy1996

Version: Firefox 86.0.1 Canonical for Ubuntu 18.04

Issue: When I go onto the microsoft account sign-in page, the form has no stylesheets loaded as shown in attached screenshot and the login button does nothing. Tried clearing cache, history, everything and turning off all extensions, still the same result. Console output screenshot attached as well.

'''Version:''' Firefox 86.0.1 Canonical for Ubuntu 18.04 '''Issue:''' When I go onto the microsoft account sign-in page, the form has no stylesheets loaded as shown in attached screenshot and the login button does nothing. Tried clearing cache, history, everything and turning off all extensions, still the same result. Console output screenshot attached as well.
Attached screenshots
dhy1996
dhy1996 Question owner
Read this answer in context

Chosen Solution

Not sure what happened but the issue just magically resolved itself today. I didn't update firefox or anything. I'm guessing this was a microsoft issue all along. Closing this problem, thank you.

All Replies (3)

SuMo Bot
SuMo Bot

I was able to replicate the issue by clicking "No Style". See screenshot

dhy1996
dhy1996 Question owner

this is really annoying because now I have to use a separate browser for all microsoft related services

dhy1996
dhy1996 Question owner

Chosen Solution

Not sure what happened but the issue just magically resolved itself today. I didn't update firefox or anything. I'm guessing this was a microsoft issue all along. Closing this problem, thank you.