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Download Firefox latest Version

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Rhonda
Rhonda
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When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated Windows 10 a page popped up telling me I had been sent a code to my email that I would need to input. I have not received an email or junk mail with any code. However, it looks like I already have Version 86. Please help me with this issue. I am so overwhelmed with computer issues I'm on the verge of tears right now. My last Windows 10 update Did NOT install and I am not the only one with this issue, but NO help from Microsoft. Did Mozilla update Windows 10 to accept the new version of Firefox? I looked at your educated guess, clicked on Show Details, nothing came up. Then I clicked on Troubleshooting Information and Share Data. I don't know if you are able to see this list or not, I don't know what 99% of it means, but I did copy a few things that may be helpful. environmentVariables": { 

   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\fq7xq0bn.default-release-2\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_RESTART_ARG_1": "-os-restarted",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart": false,
   "fission.autostart.session": false

I already have VERSION 86 according to the information on Firefox. But the message I had this morning specifically asked to download FIREFOX latest version. Please help. Rhonda

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated Windows 10 a page popped up telling me I had been sent a code to my email that I would need to input. I have not received an email or junk mail with any code. However, it looks like I already have Version 86. Please help me with this issue. I am so overwhelmed with computer issues I'm on the verge of tears right now. My last Windows 10 update Did NOT install and I am not the only one with this issue, but NO help from Microsoft. Did Mozilla update Windows 10 to accept the new version of Firefox? I looked at your educated guess, clicked on Show Details, nothing came up. Then I clicked on Troubleshooting Information and Share Data. I don't know if you are able to see this list or not, I don't know what 99% of it means, but I did copy a few things that may be helpful. environmentVariables": { "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports", "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\fq7xq0bn.default-release-2\\crashes\\events", "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings", "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe", "MOZ_CRASHREPORTER_RESTART_ARG_1": "-os-restarted", "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini" }, "lockedPreferences": { "fission.autostart": false, "fission.autostart.session": false I already have VERSION 86 according to the information on Firefox. But the message I had this morning specifically asked to download FIREFOX latest version. Please help. Rhonda