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Losing all settings on Mac

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by active19

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I installed Firefox on my Mac Air M1.

Synced all my settings from another Firefox.

Got it all set up nicely as I wanted it.

Closed Firefox using its own menu.

When I later opened Firefox again everything had gone and it was like a new installation!

I repeated the setup, and again when I closed and opened Firefox it was back to default settings.

I'm new to the Mac system. Is this a 'feature' or am I doing something wrong?

Chosen solution

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file.

Open the Firefox Disk Images file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Images, but instead drag it out of the DMG folder.

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OK I can answer my own question. On the top menu, to close Firefox I have to select File > Close Window.

If I select Quit, it actually deletes the program, and it reinstalls instead of restarting.

I guess this is just the Mac way, but it seems a bit crude to me to not give a warning that you are about to obliterate all your program settings.

Lesson learned!

Helpful?

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Chosen Solution

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file.

Open the Firefox Disk Images file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Images, but instead drag it out of the DMG folder.

Helpful?

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Thank you so much! I will delete Firefox again and start from scratch.

I'm very grateful for your help.

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