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New unwanted windows open randomely

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  • 1 has this problem
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  • Last reply by FredMcD

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Occasionally when my browser is open a new window will appear with offers from companies I've never heard of. How do I stop this?

Occasionally when my browser is open a new window will appear with offers from companies I've never heard of. How do I stop this?

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Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad blocker.

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.