Firefox crashed when Microsoft Print to PDF
Hi,
I'm developing a webpage where user can print the pdf from the webpage. However when I chose option Microsoft Print to PDF, Firefox crashed after I clicked Save and the document wasn't downloaded.
Here is my report content from Mozilla Crash Reporter;
Accessibility: Active AccessibilityInProcClient: 0x800 AdapterDeviceID: 0x5917 AdapterDriverVersion: 26.20.100.8142 AdapterSubsysID: 081c1028 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:16.0.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.2,wikipedia%40search.mozilla.org:1.1,twitter%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.1 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1920348061696 BreakpadReserveSize: 83886080 BuildID: 20201112153044 CPUMicrocodeVersion: 0xc6 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1606894351 DOMIPCEnabled: 1 Email: muhammad.amlan@accenture.com ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,javascript.options.warp,image.avif.enabled,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1606355870 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozglue.dll"],"Symantec Corporation":["prntm64.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+4 WebGL? EGL? EGL- GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 6070 StartupCrash: 0 StartupTime: 1606888307 TelemetryEnvironment: 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256GB","revision":"M0DL022","type":"SSD"},"profile":{"model":"Micron 1100 SATA 256GB","revision":"M0DL022","type":"SSD"},"system":{"model":"Micron 1100 SATA 256GB","revision":"M0DL022","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) UHD Graphics 620","vendorID":"0x8086","deviceID":"0x5917","subsysID":"081c1028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"26.20.100.8142","driverDate":"4-11-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Windows Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"MY","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18362,"firstUseDate":18362},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18500,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18589,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18589,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355},"webcompat@mozilla.org":{"version":"16.0.0","scope":1,"type":"extension","updateDay":18589,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18355}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18558,"updateDay":18558},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1652585-rollout-staged-rollout-for-appcache-removal-release-81-83":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"b9b436f4-e771-40fc-9b32-825343b65ddf"},"bug-1678387-rollout-dns-query-single-label-hotfix-release-83-84":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"36aa0b86-aea4-48ea-9af2-3ccb7e120837"},"rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"506b7fa2-8f3f-48e7-900a-efda1ce242af"}}} ThreadIdNameMapping: 25848:"Gecko_IOThread",19824:"Timer",15464:"Link Monitor #1",508:"Socket Thread",15856:"Permission",11492:"JS Watchdog",3100:"JS Helper",17220:"JS Helper",6488:"JS Helper",23476:"JS Helper",3716:"JS Helper",10532:"JS Helper",6932:"JS Helper",10500:"JS Helper",27492:"VsyncIOThread",13144:"IPC Launch",27780:"WindowsVsyncThread",10004:"Compositor",28136:"ImgDecoder #1",22460:"ImageIO",11120:"IPDL Background",27504:"TRR Background",28424:"Cache2 I/O",13604:"Cookie",24056:"Worker Launcher",28264:"DOM Worker",12020:"QuotaManager IO",23340:"StyleThread#0",28092:"StyleThread#1",24872:"StyleThread#2",11200:"StyleThread#3",28244:"StyleThread#4",21380:"StyleThread#5",17808:"ImageBridgeChld",7248:"GMPThread",22384:"ProcessHangMon",5384:"DataStorage",2060:"ProxyResolution",10084:"Cache I/O",16216:"HTML5 Parser",28412:"DOM Worker",20104:"mozStorage #1",27136:"localStorage DB",15648:"mozStorage #2",22196:"mozStorage #3",23532:"PlayEventSound",7128:"DOM Worker",27692:"URL Classifier",28540:"COM MTA",15076:"mozStorage #4",20076:"ImgDecoder #2",17524:"mozStorage #5",7108:"mozStorage #6",14552:"RemVidChild",1668:"mozStorage #7",29084:"mozStorage #8",1800:"DNS Resolver #25",12800:"DNS Resolver #27",26936:"BackgroundThreadPool #4",25180:"ImgDecoder #5",29444:"DNS Resolver #29",28936:"Untrusted Modules",28844:"AudioIPC Client RPC",9244:"AudioIPC0",7436:"DNS Resolver #32",28220:"DNS Resolver #33",18804:"DNS Resolver #34",3700:"DNS Resolver #35",2604:"IndexedDB #52",15752:"IndexedDB #53", Throttleable: 1 URL: https://support.mozilla.org/en-US/upload/image/auth.User/3270688 UptimeTS: 60450.89597 Vendor: Mozilla Version: 83.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994 MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
