Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

LOST my Firefox 63.0 !

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

I've been using Firefox 63.0 for quite some time and had dozens of websites open. I referred to these websites frequently. After checking some emails this morning, I decided to RESTART my laptop. It turned out this was a HUGE mistake!! When I went to "Recent Items" as I usually do to find the Firefox link, the only version available was 70.0.1. Not only was 63.0 NOT in "Recent Items" I could no longer find it in my Download logs. I had chosen NOT to begin using version 70.0 because there was no mechanism to move my open site from 63.0 to 70.0. HOW DO I FIND AND OPEN 63.0 OR, ALTERNATIVELY, GET 70.0 TO FIND AND RETAIN THOSE SITES I HAD ON MY 63.0? I should note that ALL MY PASSWORDS where required were stored on the 63.0 browser and are NOT present when I use the 70.0 version!!

Modified by mbmfinancial

All Replies (1)

more options

It's not the browser itself that stores your data. The data is stored in profile folders separate from the program.

Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.