Recent answers to json fileshttps://support.mozilla.org/mk/questions/13152532020-12-04T05:51:25-08:00The suggestions did not solve the problem. But I found some add-ons that had not been deleted goin2020-12-04T05:51:25-08:00gosfordsykehttps://support.mozilla.org/mk/questions/1315253#answer-1373284<p>The suggestions did not solve the problem. But I found some add-ons that had not been deleted going through the folder manually (of course with the browser closed) - addon's that I had tried, some of which I had disabled then deleted. However, apparently some of the configuring the add-ons did, remains, and the add-on folders were not all deleted when I deleted the add-ons using "add-ons" in "tools". They probably corrupted the configuration file and made it problematic. I manually deleted some of the add-ons I had deleted that had remained which were clearly identifiable, but many are not identifiable. Unfortunately, Firefox becomes dysfunctional if a good mix of add-ons are not used. That requires trial and error to test add-ons. When they are not removed after deletion they create problems.
</p>Boot the computer in Windows Safe Mode with network support to see if that has effect.
https://www.2020-11-24T11:40:39-08:00cor-elhttps://support.mozilla.org/mk/questions/1315253#answer-1370392<p>Boot the computer in Windows Safe Mode with network support to see if that has effect.
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<ul><li><a href="https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/" rel="nofollow">https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/</a>
</li><li><a href="https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10" rel="nofollow">https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10</a>
</li></ul>Hi Mary, JSON is a syntax scripts use to write out data that is meant to be used by other scripts.
U2020-11-24T05:54:38-08:00jscher2000https://support.mozilla.org/mk/questions/1315253#answer-1370350<p>Hi Mary, JSON is a syntax scripts use to write out data that is meant to be used by other scripts.
</p><p>Usually a site wouldn't send you a JSON file unless a script in the page requested it, and then the script should intercept and read it. That should all be invisible, and you shouldn't be asked what to do with the file.
</p><p>Could you test some of the problem sites in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.
</p><p><em>If Firefox is not running:</em> Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)
</p><p><em>If Firefox is running:</em> You can restart Firefox in Safe Mode using either:
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<ul><li> "3-bar" menu button &gt; "?" Help button &gt; Restart with Add-ons Disabled
</li><li> (menu bar) Help menu &gt; Restart with Add-ons Disabled
</li></ul>
<p>and OK the restart.
</p><p><em>Both scenarios:</em> A small dialog should appear. Click "Start in Safe Mode" (<em>not</em> Refresh).
</p><p>Any improvement?
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