Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mac Unplugged/Firefox Updated/Lost Bookmarks and Passwords/Only Default (New) Profile is present. Help!!!

  • No replies
  • 1 has this problem
  • 15 views
more options

My cleaner unplugged my Mac when it was running. When I plugged it back in and restarted Firefox updated and now I can no longer see my bookmarks and passwords. Also when looking at the Profiles, there is only the 1 default profile that was just created. Help...

Thanks, Joe

My cleaner unplugged my Mac when it was running. When I plugged it back in and restarted Firefox updated and now I can no longer see my bookmarks and passwords. Also when looking at the Profiles, there is only the 1 default profile that was just created. Help... Thanks, Joe