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parts of toolbar not working

  • 1 reply
  • 1 has this problem
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  • Last reply by sfhowes

mmoll1
mmoll1
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After I had to restore my inbox due to issues re: new update, I found that parts if my toolbar were no longer working. It is there and looks normal but doesn't respond to changes. For example, I cannot move from classic to wide view -- even if the menu indicates wide view. Hope someone can help.

After I had to restore my inbox due to issues re: new update, I found that parts if my toolbar were no longer working. It is there and looks normal but doesn't respond to changes. For example, I cannot move from classic to wide view -- even if the menu indicates wide view. Hope someone can help.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Run in safe mode (hold Shift when launching TB). Do the menus now work? If so, try 'Reset toolbars & controls' and 'Make changes & restart' from the safe mode prompt.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options