Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WALMART EBT - FIREFOX is unable to complete purchase information

  • 3 replies
  • 1 has this problem
  • 11 views
  • Last reply by jscher2000

more options

FF is unable to navigate the grocery purchase procedure for Walmart. It has cost me hours and hours of tech support and re-entering data over and over, and also cost me hundreds of dollars paying for groceries that were supposed to be free, and my limited income doesn't have that type of fiscal flexibility. How do I get FF to look into this and fix it?

All Replies (3)

more options

How does paying by EBT work? Is it like a debit card that you enter into the store site during checkout, or is there a back-and-forth between the store website and another website?

Also, please don't be shy about using other browsers (on Windows 10, you have Microsoft Edge) when you run into a problem like this. Your food budget certainly comes before Firefox loyalty in my book!

Helpful?

more options

The EBT registration includes a remote site popup by the DTA in order to securely enter your PIN. This window never appears. Chrome works fine. Why can't FF also work? It is a registration procedure, just like a credit card, it allows EBT for home delivery payments for food items. It is a one-time process, once completed successfully. (Also be advised the DTA in my state uses the STUPIDEST NUMPAD EVER: the numbers rearrange themselves after every input! that means the first row could be 123 or 693 or 859 or ANYTHING! dumbest idea I've ever seen. My fingers know my PIN, when you change the numpad you go outside of expected reality!) Thanks.

Helpful?

more options

Could you try turning off the popup blocker and see whether that makes any difference: Pop-up blocker settings, exceptions and troubleshooting.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.