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Firefox doesn't load any websites at all

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by goalie3777

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my browser has suddenly stopped loading anything whatsoever. unable to even go to options, as nothing happens when i try to press it. clicking on bookmarks lead to nothing happening.

i am connected and can use chrome all fine.

tried using safe mode/refreshing, made no difference

heres a YT video showing what happens (essentially nothing when i use firefox), and how chrome performs

https://www.youtube.com/watch?v=MPL1msExLLs&feature=youtu.be

never had this issue before

thanks

Modified by goalie3777

Chosen solution

solved my issue by downloading vcruntime140_1.dll and msvcp140_1.dll (they were missing somehow)

thanks

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read below

Modified by goalie3777

Helpful?

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Chosen Solution

solved my issue by downloading vcruntime140_1.dll and msvcp140_1.dll (they were missing somehow)

thanks

Helpful?

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