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Lost bookmarks

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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We do I lose ALL of my bookmarks when Firefox automatically updates? It's very irritating! Thanks for your help:) Brenda

We do I lose ALL of my bookmarks when Firefox automatically updates? It's very irritating! Thanks for your help:) Brenda

All Replies (2)

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PS ~ I DO NOT have a folder on my computer title Old Firefox. Brenda

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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.