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A/V playback control seems to have disappeared

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IN May when i would visit this site of Adobe Photoshop tutorials, https://helpx.adobe.com/photoshop/how-to , my Firefox browser permitted playback controls: backwards, forward, pause, progress bar. Now it doesn't. Adobe hep desk say it is a problem with browser. I went to several Firefox help pages to no avail. Has anyone encountered this problem and found a fix

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