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Crash ID: bp-26d0663b-9dec-4b5f-aa29-401690201015

  • 3 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

jayabavur
jayabavur
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Crash ID: bp-26d0663b-9dec-4b5f-aa29-401690201015

Crash ID: bp-26d0663b-9dec-4b5f-aa29-401690201015

Chosen solution

You can also look for font issues as this looks like an issue with Open Type fonts.

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All Replies (3)

FredMcD
FredMcD
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Product Firefox Release Channel esr Version 78.3.1esr Build ID 20200929151419 (2020-09-29) Buildhub data OS Windows 10 OS Version 10.0.18363

bp-26d0663b-9dec-4b5f-aa29-401690201015 Signature: ots::OpenTypeGLYF::Parse

Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION

EpMPApi.dll = McAfee Endpoint

igd10iumd32.dll = NVIDIA D3D shim drivers = NVIDIA Corporation

FredMcD
FredMcD
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Update McAfee. If the problem continues, disable it.

Make sure all software is up to date.

cor-el
cor-el
  • Top 10 Contributor
  • Moderator
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Chosen Solution

You can also look for font issues as this looks like an issue with Open Type fonts.