Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost bookmarks.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

I lost my bookmarks when a new version of Firefox was installed. Please tell me what to do to get them back.

I lost my bookmarks when a new version of Firefox was installed. Please tell me what to do to get them back.

All Replies (2)

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.