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Not Pulling up Items in Browser

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I have been using Firefox a long time, but I am now experiencing problems. I go to indeed.com and it does not show all of the page - not showing parts of an application - but if I open up the same page in google chrome everything is there. I go to https://admin.goguardian.com/report/user/138475766 and it does not pull up the page, but I can go again to goggle chrome and it opens. This is very disappointing because I have been a Firefox user for years but now it seems unless we can figure out what is wrong, I will have to go to chrome. I have refreshed and it does not fix the problem. I am asking for any suggestions to try to get things to work.

I have been using Firefox a long time, but I am now experiencing problems. I go to indeed.com and it does not show all of the page - not showing parts of an application - but if I open up the same page in google chrome everything is there. I go to https://admin.goguardian.com/report/user/138475766 and it does not pull up the page, but I can go again to goggle chrome and it opens. This is very disappointing because I have been a Firefox user for years but now it seems unless we can figure out what is wrong, I will have to go to chrome. I have refreshed and it does not fix the problem. I am asking for any suggestions to try to get things to work.

All Replies (4)

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Is there a pattern to the type of content that does not appear, such as images, videos, embedded documents, etc.?

If a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally:

Double-check content blockers: Firefox's Tracking Protection feature, and extensions that counter ads and tracking, may break websites that embed third party content (meaning, from a secondary server).

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

(B) Extensions such as Adblock Plus, Blur, Disconnect, DuckDuckGo Privacy Essentials, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix usually provide a toolbar button to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you sometimes need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. Since a Refresh does not carry these over, they probably are not the cause of your current issue.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart. A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

If Firefox is not running: Hold down the option/alt key when starting Firefox. (On Windows, hold down the Shift key instead of the option/alt key.) A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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I restarted in safe mode and if you look at indeed google you will see a section that does not show up in Firefox. This is very disturbing and I was going to call indeed because of the problem until I tried it in chrome.

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Did you try Firefox Safe Mode?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Did you try this step? The shield looks a bit purple there:

jscher2000 said

(A) The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.