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Mac - Addons

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  • Last reply by cor-el

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Hello I have aktivated some addons. At that time, the are aktivated bit I haven't these no more on the top of firefox and they are didn't working. So what can I do ? Last time the firefox had crashed under MAC (last update)

greetings from Germany Bernd

Hello I have aktivated some addons. At that time, the are aktivated bit I haven't these no more on the top of firefox and they are didn't working. So what can I do ? Last time the firefox had crashed under MAC (last update) greetings from Germany Bernd

Chosen solution

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time

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Chosen Solution

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time

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Some extensions may not be enabled in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History), so you can check that.