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File not found

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  • Last reply by cor-el

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Reinstalled Firefox, still won't launch. Error message reads: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. Now what???

Reinstalled Firefox, still won't launch. Error message reads: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. Now what???

Chosen solution

The browserconfig.properties file was used in older Firefox versions to set a localized homepage. This has been changed in Firefox 63 to have support for non-localized homepages, so seeing a reference to this file is likely a leftover from an older Firefox version. You can check the browser.startup.homepage pref on the about:config page and reset this pref to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Chosen Solution

The browserconfig.properties file was used in older Firefox versions to set a localized homepage. This has been changed in Firefox 63 to have support for non-localized homepages, so seeing a reference to this file is likely a leftover from an older Firefox version. You can check the browser.startup.homepage pref on the about:config page and reset this pref to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.