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forgotten password

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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Trying to replace "forgotten passwords" but when I recieve the "re-set email" it is just a page of letters and numbers If I run cursor over emaila few words in the email are highlighted but on clicking on them I get a screeen the says there is a uidfault. any help would be appreciated, thank you John.

Trying to replace "forgotten passwords" but when I recieve the "re-set email" it is just a page of letters and numbers If I run cursor over emaila few words in the email are highlighted but on clicking on them I get a screeen the says there is a uidfault. any help would be appreciated, thank you John.

All Replies (3)

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Hi john508robinson:

Could you please post a screenshot of the email with your email address obscured or blacked out?

Cheers!

...Roland

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This usually happens if the text is rendered as text/plain and not as text/html.

You can try to save the file with a .html file extension and then open this file in a Firefox tab.

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You probably seem something like in this thread that I had edited to remove sensitive data, so best is not to attach a screenshot or otherwise attach base64 encoded content.

You can try to open this email in an email application like Thunderbird to display it properly.