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PDF Will Not Download

  • 5 replies
  • 1 has this problem
  • 409 views
  • Last reply by cor-el

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Since updating to 78.0 I cannot download pdf files from magazinelib.com. I can do so on Microsoft Edge and on Android, but not Firefox. I get the save/open/etc. popup; no matter which I click the file simply cycles and never downloads. Other sites seem unaffected. Example: https://psv4.userapi.com/c856436/u527052285/docs/d8/30d700e258ef/Classic_Boat_-_August_2020.pdf?extra=Yvnbe7eap0_wHynxixT-awIpguuucjYxj3XdvQ5_GicbCMyhb5V3RwSqD635Igkv6zb8Vxj1nYOfhKccAX8b-DwtFKKQ-GmSoYMEpu1-Afroli1umCG4JAcT5T8t5u5T_cp8Vo-vRbwhYQ

Since updating to 78.0 I cannot download pdf files from magazinelib.com. I can do so on Microsoft Edge and on Android, but not Firefox. I get the save/open/etc. popup; no matter which I click the file simply cycles and never downloads. Other sites seem unaffected. Example: https://psv4.userapi.com/c856436/u527052285/docs/d8/30d700e258ef/Classic_Boat_-_August_2020.pdf?extra=Yvnbe7eap0_wHynxixT-awIpguuucjYxj3XdvQ5_GicbCMyhb5V3RwSqD635Igkv6zb8Vxj1nYOfhKccAX8b-DwtFKKQ-GmSoYMEpu1-Afroli1umCG4JAcT5T8t5u5T_cp8Vo-vRbwhYQ

Chosen solution

Are you possibly using a proxy or VPN ?

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

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All Replies (5)

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Are you using the Download button on the toolbar of the builtin Firefox PDF Viewer or don't you get this viewer at all and you get immediately the download dialog ?

What is the current action for Portable Document Format (PDF) files?

See also:

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PDF action is always ask. The download seems to indicate that 11mb of 90mb downloaded, then it continues to cycle, now over an hour, with no further action. In addition to Rdge and Android, it also works in Safari and Firefox on iphone.

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It is possible that (anti-virus) security software is causing the problem.

Try to disable security software temporarily to see if that makes a difference.

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I tried that as well. It seems to be downloading very slowly. It has taken over an hour to download 37mb of 90. I have downloaded another similar file from a different site in a minute, and from this site on other devices in a minute. Very strange.

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Chosen Solution

Are you possibly using a proxy or VPN ?

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":