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I have lost all my login and passwords. How can I recover them?

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  • Last reply by FredMcD

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I have lost all my login passwords after I reset fire fox. How can I recover all my password logins.?

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Mac: Show in Finder

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hello

alb.matteucci

please follow the instruction step by step to get password

  • Open the Firefox web browser.
  • type about:support on url bar press enter
  • Click on the "open folder" link near the top of the page that opens; this opens the profile folder.
  • Close Firefox.
  • Check if you see a file called logins.json.corrupt.
  • If you do, rename the file to logins.json to fix it.
  • Start Firefox. The passwords should be available again.

i hope resolved your problem then mark solution.

thank you and regards,

arman

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Thanks Aram. I opened fire fox and put the URL in that you indicated. It takes me to a website for troubleshooting but I can find no 'Open folder' link. What do I do now?

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Mac: Show in Finder

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