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I just found out my computer has Firefox installed for windows 8. The version is up to date. The problem is that I have windows 10 and have had windows 10 from since I first downloaded Firefox. Do you not have Firefox for windows 10?
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Check that you do not run Firefox in compatibility mode.
You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab.
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.