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I can't open firefox

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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ID del fallo: bp-c4d8c509-6f01-4587-9dd8-26e470200526

All Replies (2)

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Product Firefox Release Channel release Version 76.0.1 Build ID 20200507114007 (2020-05-07) Buildhub data

OS Windows 10 OS Version 10.0.18362

bp-c4d8c509-6f01-4587-9dd8-26e470200526 Signature: nsScrollbarFrame::AttributeChanged

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?