dyleen19 said

Hi all, I have lost all my history and i would really like to get it back as it is 8 years worth of history. I'm not sure what happen but i suspect CCleaner as I tried it for the first time for cleaning of cookies, with careful untick of all category under history. Keyword being tried as I didnt see pop up for "complete". I did a system restore after this due to some other issue. Then after all is done i launch firefox and found out the history disappeared. My firefox version is 75.0 and I had tried searching for places.sqlite or place.sqlite.corrupt. Only see one places.sqlite file, and there is no previous version to restore to. What can I do to get the history back?

Additional note: I said suspected CCleaner because it did not happen immediately. The browser was still open and everything is fine after the suppose cleaning.

If you use a Windows System Restore then Windows might have restored an older copy of profiles.ini and that might have caused a profile switch and Windows may also have replaced other files. A Windows System Restore should always be used with much care and you should backup your profile folder just to be sure.

It is possible that a new default-release profile folder has been created or that you have switched to an older profile. See "Determine if Firefox has created a new profile":

• https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

• Do NOT click any Remove button on this page.
• https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
• https://support.mozilla.org/en-US/kb/dedicated-profiles-firefox-installation

See also:

• https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Hi,

I tried the above and did not see any old or new profile. I manage to recall, the history already disappear even before the system restore. Is there other way?

After a bit of checking on the net i think the problem is really CCleaner, after I run the CCleaner on the recycle bin, and by default it clean history.

Thanks