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Firefox keeps crashing on smart card login

  • 3 replies
  • 1 has this problem
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  • Last reply by franko

franko
franko
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This has been happening for months now, but I was hoping it was something temporary, and would be fixed with some updates, but nothing... and now I really need this.

Firefox keeps crashing on smart card login, at least on Croatian official citizen services e-Građani on pretinac.gov.hr with my ID card, which is where I normally use it.

The login process starts and Firefox asks me the two passwords, one after the other, in separate pop-up windows, as expected. After inserting the second password, the browser crashes and offers to send a crash report. You can see the last one from me here: https://crash-stats.mozilla.org/report/index/fd32d719-ddbc-4244-a10f-4b7240200402

I have tried refreshing Firefox, but it still crashes the same way. I have even changed DE in the meantime (not because of this) from Gnome to KDE, and the problem persists.

I am using Kubuntu 19.10 at the moment, on a ThinkPad T440p with an integrated smart card reader, and I am not sure how to see which one is it... This was working normally before New Year. I really do not know what happened, nor when exactly, but since some point after 2020 started I have been unable to login there, because Firefox keeps crashing on login.

This has been happening for months now, but I was hoping it was something temporary, and would be fixed with some updates, but nothing... and now I really need this. Firefox keeps crashing on smart card login, at least on Croatian official citizen services e-Građani on pretinac.gov.hr with my ID card, which is where I normally use it. The login process starts and Firefox asks me the two passwords, one after the other, in separate pop-up windows, as expected. After inserting the second password, the browser crashes and offers to send a crash report. You can see the last one from me here: https://crash-stats.mozilla.org/report/index/fd32d719-ddbc-4244-a10f-4b7240200402 I have tried refreshing Firefox, but it still crashes the same way. I have even changed DE in the meantime (not because of this) from Gnome to KDE, and the problem persists. I am using Kubuntu 19.10 at the moment, on a ThinkPad T440p with an integrated smart card reader, and I am not sure how to see which one is it... This was working normally before New Year. I really do not know what happened, nor when exactly, but since some point after 2020 started I have been unable to login there, because Firefox keeps crashing on login.

All Replies (3)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Have you seen this thread:

pkcs11. so https://askubuntu.com/questions/127848/wine-cant-find-gnome-keyring-pkcs11-so

Modified by user104147805413306348376805769878442569366

franko
franko Question owner
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Thank you for the reply, but I completely fail to understand how is that related to my issue...

I am using native Firefox for GNU/Linux, NOT the Windows version, so Wine has nothing to do with it. I am NOT using Gnome, so it has nothing to do with Gnome Keyring. And I am using the latest stable version of Ubuntu, 19.10, not the old 12.04 LTS, and I said it was working fine, on the very same system I am using now, with exactly the same Firefox configuration, before New Year, which itself makes it likely unrelated with an issue of almost 8 years ago... But most of all, I am not using Wine, nor Gnome.

Could you explain what exactly should I be looking for in that thread, please?

--- I would like to add another info to my question... While smart card login was still working, the popup windows for the passwords were asking the signature password first, and then the identification password. Now it is the other way around -- it is asking the identification password first, and just then the signature one. If this rings any bells...

Also, I have noticed that it crashes no matter if I write the correct or incorrect password, or even if I just dismiss the windows, giving up the login -- it also crashes the browser.

Modified by franko

franko
franko Question owner
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This is still an issue in Firefox 75.