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Add-on Translator closes after pressing CapsLock

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I use extension "Translator" and it's fully okey instead one moment: window of this add-on closes if I press capslock button. I use Ubuntu 18.04 (gnome 3) with Firefox 74 and my capslock button is setting up to switch input language (in gnome 3 settings). Probably, It's not extension problem because, for example, in Opera browser window of Translator doesn't close after pressing capslock. What should I try to recognize, why this problem occurs?

I use extension "Translator" and it's fully okey instead one moment: window of this add-on closes if I press capslock button. I use Ubuntu 18.04 (gnome 3) with Firefox 74 and my capslock button is setting up to switch input language (in gnome 3 settings). Probably, It's not extension problem because, for example, in Opera browser window of Translator doesn't close after pressing capslock. What should I try to recognize, why this problem occurs?
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Additional System Details

Installed Plug-ins

Translator

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:74.0) Gecko/20100101 Firefox/74.0

More Information

user1321319 4 solutions 59 answers

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu , click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:Fx57Menu]], click Help [[Image:Fx57Help]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:Fx68SafeMode]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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cor-el
  • Top 10 Contributor
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17857 solutions 161589 answers

Does this still happen if you disable this feature for CapsLock in the Gnome settings ?

Does this still happen if you disable this feature for CapsLock in the Gnome settings ?
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Question owner

child_duckling said

Hello, Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
  • Click the menu button Fx57Menu , click Help Fx57Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Fx68SafeMode
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause. To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. When you figure out what's causing your issues, please let us know. It might help others with the same problem.

My problem is linked to extension, so, if I reopen Firefox in safe mode I will can't reproduce the problem

cor-el said

Does this still happen if you disable this feature for CapsLock in the Gnome settings ?

Yes, I switch all preferences to default and still extension window closes after pressing Super + Space (default combination to switch input language). Also, now capslock doesn't close window, so, the problem is linked to switching languages. Maybe, it look's like it's extension realization problem, but the fact, that it works in opera normal with the same extension doesn't let me to do this conclusion.

''child_duckling [[#answer-1299683|said]]'' <blockquote> Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu: * Click the menu button [[Image:Fx57Menu]], click Help [[Image:Fx57Help]] and select ''Restart with Add-ons Disabled''. '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode". ;[[Image:Fx68SafeMode]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem. </blockquote> My problem is linked to extension, so, if I reopen Firefox in safe mode I will can't reproduce the problem ''cor-el [[#answer-1299699|said]]'' <blockquote> Does this still happen if you disable this feature for CapsLock in the Gnome settings ? </blockquote> Yes, I switch all preferences to default and still extension window closes after pressing Super + Space (default combination to switch input language). Also, now capslock doesn't close window, so, the problem is linked to switching languages. Maybe, it look's like it's extension realization problem, but the fact, that it works in opera normal with the same extension doesn't let me to do this conclusion.

Modified by nixas

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