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Firefox crashes systematically when I visit specific web sites

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  • 1 has this problem
  • 22 views
  • Last reply by FredMcD

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Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com

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Hi clericis

I could not make the first site you mention crash, but I could the second and I could see what is happening. Out developers are aware of this issue and are working on a solution that will hopefully be made available in a future update.

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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bp-27b3b3c5-333a-4ea0-bf57-800640200219 19/02/2020, 23:25 Visualizza bp-1072d998-5e53-4b54-9b1b-01d030200216 16/02/2020, 19:26 Visualizza bp-81389287-4e30-46b1-8734-1664d0200216 16/02/2020, 18:11 Visualizza bp-c352b471-5197-4e1a-b717-1d2cd0200303 03/03/2020, 17:21 Visualizza bp-e5426e42-57cb-44dd-8934-1e85f0200303 03/03/2020, 17:21 Visualizza bp-92036ae2-91fe-4802-8b63-6c9ad0200303 03/03/2020, 17:22 Visualizza bp-182ec075-7141-469d-800a-38a5b0200303 03/03/2020, 17:22

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bp-27b3b3c5-333a-4ea0-bf57-800640200219 bp-1072d998-5e53-4b54-9b1b-01d030200216 bp-81389287-4e30-46b1-8734-1664d0200216

Signature: QueryDnsForFamily

Crash Reason EXCEPTION_STACK_BUFFER_OVERRUN

FwcWsp64.dll = Microsoft Internet Security

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Some Windows updates have been causing problems of late.

Run the Windows Updater program.

After: Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

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