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What is the deal with Kaspersky Internet Security? Was just upgraded to Firefox Version 73.0 (32 bit) and I no longer can select Kaspersky as an add on. Fix?

Posted

The Add on was working about a week ago, and just noticed that it is no longer an add on option? why is this? what is the fix? Thank you.

The Add on was working about a week ago, and just noticed that it is no longer an add on option? why is this? what is the fix? Thank you.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:73.0) Gecko/20100101 Firefox/73.0

More Information

FredMcD
  • Top 10 Contributor
4392 solutions 61623 answers

You should contact Kaspersky support.

You should contact Kaspersky support.
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cor-el
  • Top 10 Contributor
  • Moderator
17856 solutions 161585 answers
Maybe check this: *https://blog.mozilla.org/addons/2019/10/31/firefox-to-discontinue-sideloaded-extensions/
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Question owner

thank you but my issue is not sideloaded extenstions. i agree with Firefox discontinuing that process. Kaspersky is now removed from the firefox browser, and when you click on Add-ons, it does not even appear as an option to enable on Firefox anymore. yet it is still there for IE11 and Chrome.....that is the issue. Before when i had the issue with a previous firefox version, it was a visible add on, it just was not possible to enable, and it stated that in the error message. now there is nothing....

thank you but my issue is not sideloaded extenstions. i agree with Firefox discontinuing that process. Kaspersky is now removed from the firefox browser, and when you click on Add-ons, it does not even appear as an option to enable on Firefox anymore. yet it is still there for IE11 and Chrome.....that is the issue. Before when i had the issue with a previous firefox version, it was a visible add on, it just was not possible to enable, and it stated that in the error message. now there is nothing....
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Question owner

thank you Fred - i will check with KIS, but i do not know what they would be able to do since it appears to be a firefox compatibility issue. my other browsers (IE11 & Chrome) are working fine.

thank you Fred - i will check with KIS, but i do not know what they would be able to do since it appears to be a firefox compatibility issue. my other browsers (IE11 & Chrome) are working fine.
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FredMcD
  • Top 10 Contributor
4392 solutions 61623 answers

If you want to add a search engine, check this link: https://mycroftproject.com/

If you want to add a search engine, check this link: https://mycroftproject.com/
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