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Why I can not open firefox when it have a new update.

  • 6 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.
Attached screenshots

All Replies (6)

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Try installing the browser from; Download Firefox For All languages And Systems {web link}


Is the problem still there?

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Thank you for your advice. I have installed a Firefox 73.0 (64-bit). I will wait for a new Firefox update that Is it made me a problem or not.

If I have a progress, I will report you.

Thank you.

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FredMcD said

Try installing the browser from; Download Firefox For All languages And Systems {web link} Is the problem still there?

Today Firefox has downloaded an update, but after close and reopen, It cannot be launched. Please give me some advice.

$ ls -l /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/0/ total 11848

   0 drwxr-xr-x@ 5 mr.suradetc.  staff   160B Feb 21 08:31 ./
   0 drwxr-xr-x@ 3 mr.suradetc.  staff    96B Feb 15 09:28 ../

11832 -rw-------@ 1 mr.suradetc. staff 5.8M Feb 21 08:31 update.mar

   8 -rw-r--r--@ 1 mr.suradetc.  staff     8B Feb 21 08:31 update.status
   8 -rw-r--r--@ 1 mr.suradetc.  staff     7B Feb 21 08:31 update.version
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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FredMcD said

Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Thank you for your advice. I try to both methods, but the problem still there. My step are, 1.I start Firefox with a command line and force Firefox to get an update, show in the first picture. 2.I restart Firefox in safe mode, show in the second picture. In this step, I found a new error message as shown in the third picture.

Sincerely, Mr.Suradet C.

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I called for more help.