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Constant "Your tab just crashed"

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by idrizza

idrizza
idrizza
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Hello!

Since some weeks, I'm getting really often crashes of tabs, and I don't know why. I tried: 

- deactivation of all add-ons
- repair of Firefox with the repair option
- uninstall, reinstall
- suppression of all add-ons
- deactivation of options "Use recommanded performance settings" and "use hardware acceleration"

I don't know what to do next, the problem remained through all the stages of this process. Here are my 5 last crashes reports: 

- bp-1a94f885-71ec-4d39-a100-bce0d0200125
- bp-493d70b3-7de1-47d0-85e4-15d9b0200125
- bp-ab188cfa-8a9f-4971-bee1-618260200125
- bp-22112487-8c25-4ead-b428-3fa690200125
- bp-17c208d7-184a-4bfc-89de-e7c570200125

Thank you for your help! =)

Hello! Since some weeks, I'm getting really often crashes of tabs, and I don't know why. I tried: - deactivation of all add-ons - repair of Firefox with the repair option - uninstall, reinstall - suppression of all add-ons - deactivation of options "Use recommanded performance settings" and "use hardware acceleration" I don't know what to do next, the problem remained through all the stages of this process. Here are my 5 last crashes reports: - bp-1a94f885-71ec-4d39-a100-bce0d0200125 - bp-493d70b3-7de1-47d0-85e4-15d9b0200125 - bp-ab188cfa-8a9f-4971-bee1-618260200125 - bp-22112487-8c25-4ead-b428-3fa690200125 - bp-17c208d7-184a-4bfc-89de-e7c570200125 Thank you for your help! =)

Chosen solution

hi, it's the same crash signature as raised in https://bugzilla.mozilla.org/show_bug.cgi?id=1608671 - it's apparently a problem due to interference of emet and avast on your system. you could try to remove or reset one of those security tools and see if this is solving those crashes.

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All Replies (3)

philipp
philipp
  • Moderator
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Chosen Solution

hi, it's the same crash signature as raised in https://bugzilla.mozilla.org/show_bug.cgi?id=1608671 - it's apparently a problem due to interference of emet and avast on your system. you could try to remove or reset one of those security tools and see if this is solving those crashes.

idrizza
idrizza Question owner
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Aaaaah, yes, that's the reason of the emet64.dll crash, I totally forgot about that software... I removed it, for now it works, I'll update in a few days to say if it was the solution to all the crashes. Thanks =)

idrizza
idrizza Question owner
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No crashes since then, that's perfect! Thank you again!