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All bookmarks lost after update. Restoring bookmarks not working.

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Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

Chosen solution

Hi, Firefox may have for some reason created another empty Profile; please see Recover user data missing after Firefox update

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:72.0) Gecko/20100101 Firefox/72.0

More Information

jay.mazahaka 0 solutions 2 answers

I have the same problem. Updated My FF and lost all my settings and tabs. I'm really angry. All my tabs are lost. I even tried this instruction , but backup files are empty. Also all my settings are absent. What is going on???

Why every time I upgrade FF I need to think would it work or I need to spend my time, to get my info back?

I have the same problem. Updated My FF and lost all my settings and tabs. I'm really angry. All my tabs are lost. I even tried this [https://www.ghacks.net/2013/06/03/how-to-restore-firefox-sessions-if-session-restore-is-not-working-correctly/ instruction] , but backup files are empty. Also all my settings are absent. What is going on??? Why every time I upgrade FF I need to think would it work or I need to spend my time, to get my info back?
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Question owner

Always the same with updates. You think you're doing the right thing, but just a major hassle.

Always the same with updates. You think you're doing the right thing, but just a major hassle.
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Scribe 736 solutions 3518 answers

Chosen Solution

Hi, Firefox may have for some reason created another empty Profile; please see Recover user data missing after Firefox update

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, Firefox may have for some reason created another empty Profile; please see [[Recover user data missing after Firefox update]] ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''
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jay.mazahaka 0 solutions 2 answers

This solution doesn't work for me at this time. Next time I will try it.

This solution doesn't work for me at this time. Next time I will try it.
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Question owner

Hi Scribe,

Thank you so, so much for your solution. Worked great and so easy even I could do it quickly!

Cheers, Christiane.

Hi Scribe, Thank you so, so much for your solution. Worked great and so easy even I could do it quickly! Cheers, Christiane.
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