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Latest version of Firefox is generating audio click from Instant Teleseminar to NDI Scan Converter, Chrome OK

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  • Last reply by swn1938

swn1938
swn1938
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I've been using Firefox to produce Instant Teleseminar (ITS) shows for the last couple of months and haven't had any audio clicks coming from the callers. Last nights show had massive audio clicks and some distortions where the callers could barely be understood. Firefox version is 72.0.1 (64-bit).

I use an i5 and/or I7 6 core computer to send the audio from the remote caller through NewTek NDI Scan Converter as a source to my TriCaster. I also use these servers to send Zoom to the TriCaster. Neither Zoom nor ITS running on Chrome have the audio clicks.

The clicks are typically manifested by audio drops or audio bit rate mis-matches. All systems use 16 bit 48 kHz.

Any help appreciated as I'd like to continue using FF as my browser of choice.

Thanks, Rob

I've been using Firefox to produce Instant Teleseminar (ITS) shows for the last couple of months and haven't had any audio clicks coming from the callers. Last nights show had massive audio clicks and some distortions where the callers could barely be understood. Firefox version is 72.0.1 (64-bit). I use an i5 and/or I7 6 core computer to send the audio from the remote caller through NewTek NDI Scan Converter as a source to my TriCaster. I also use these servers to send Zoom to the TriCaster. Neither Zoom nor ITS running on Chrome have the audio clicks. The clicks are typically manifested by audio drops or audio bit rate mis-matches. All systems use 16 bit 48 kHz. Any help appreciated as I'd like to continue using FF as my browser of choice. Thanks, Rob

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swn1938
swn1938 Question owner
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Additionally, I use VB-Cable to get the audio from the caller to the TriCaster through the NDI Scan Converter.