X
Tap here to go to the mobile version of the site.

Support Forum

Missing theme previews in the theme management section?

Posted

Im a bit frustrated with this as I've accumulated a bit many themes and I would rather not have to go through each individual theme to remember what it looks like, lol. My first assumption was possibly something to do with flash, or maybe a re-install of Firefox. Flash wasnt the issue, but what really stumped me was when I had re-installed Firefox , the image previews for every single theme had actually loaded and remained for about 5 minutes. Then all of a sudden, gone. So obviously the images are capable of being displayed, but something is being difficult. If anyone happens to recognize this issue, a solution would be so very appreicated. :) Thank you!

Im a bit frustrated with this as I've accumulated a bit many themes and I would rather not have to go through each individual theme to remember what it looks like, lol. My first assumption was possibly something to do with flash, or maybe a re-install of Firefox. Flash wasnt the issue, but what really stumped me was when I had re-installed Firefox , the image previews for every single theme had actually loaded and remained for about 5 minutes. Then all of a sudden, gone. So obviously the images are capable of being displayed, but something is being difficult. If anyone happens to recognize this issue, a solution would be so very appreicated. :) Thank you!
Attached screenshots
Quote

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17580 solutions 159053 answers

You can check for problems with the extensions registry files in the profile folder.

Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove previously used extensions files like extensions.ini and extensions.sqlite when present and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed.

New files will be created when required.

See "Corrupt extension files":

You can check for possible updates in case of issues.

  • click the cogwheel button (left of the Search bar) on the about:addons page to "Check for updates"

If this didn't help then delete add-ons.json and possibly prefs.js in case there is a problem with preferences.

You can check for problems with the extensions registry files in the profile folder. Try to to reset the extensions registry and rename extensions.json (extensionsOLD.json) and rename/remove previously used extensions files like extensions.ini and extensions.sqlite when present and rename/remove compatibility.ini in the Firefox profile folder with Firefox closed. *https://support.mozilla.org/en-US/kb/Profiles New files will be created when required. See "Corrupt extension files": *https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes You can check for possible updates in case of issues. *click the cogwheel button (left of the Search bar) on the about:addons page to "Check for updates" If this didn't help then delete add-ons.json and possibly prefs.js in case there is a problem with preferences.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.