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Costco.ca product image viewer doesn't show zoom or extra images

Posted

When I visit the page https://www.costco.ca/vtech-5-in.-video-baby-monitor-with-2-cameras%2c-wide-angle-lens-and-standard-lens.product.100515489.html# the product viewer should have a few thumbnails and allow zooming the currently selected image. This is not the case for me. If I restart in safe mode it does work though.

I followed this page https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:win10:fx70 with no success.

Disabling all extensions and hardware acceleration, ensuring I'm using the default theme... the problem still persists in "regular" mode but isn't present in safe mode.

What else is safe mode doing?

When I visit the page https://www.costco.ca/vtech-5-in.-video-baby-monitor-with-2-cameras%2c-wide-angle-lens-and-standard-lens.product.100515489.html# the product viewer should have a few thumbnails and allow zooming the currently selected image. This is not the case for me. If I restart in safe mode it does work though. I followed this page https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#firefox:win10:fx70 with no success. Disabling all extensions and hardware acceleration, ensuring I'm using the default theme... the problem still persists in "regular" mode but isn't present in safe mode. What else is safe mode doing?

Chosen solution

This is one of the cases that Tracking Protection is blocking essential content. It work if I click the highlighted shield icon and disable protection for this page.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159020 answers

Chosen Solution

This is one of the cases that Tracking Protection is blocking essential content. It work if I click the highlighted shield icon and disable protection for this page.

This is one of the cases that Tracking Protection is blocking essential content. It work if I click the highlighted shield icon and disable protection for this page. *https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
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Question owner

Thank you! Now that I understand why, I wish there was a way I could allow the specific cookie I want while still blocking the others.

Thank you! Now that I understand why, I wish there was a way I could allow the specific cookie I want while still blocking the others.
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cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 159020 answers

If this is about cookies or content from third-party domains then you can try to create an allow cookie exception for these domains.

If this is about cookies or content from third-party domains then you can try to create an allow cookie exception for these domains.
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