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Since updating Firefox shows adverts.

Posted

Previously, there were just blank squares The shield is showing next to the padlock. I haven't consciously done anything to trigger this.

Previously, there were just blank squares The shield is showing next to the padlock. I haven't consciously done anything to trigger this.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

More Information

Scribe 733 solutions 3484 answers

It's possible that there was a change to Tracking: 3-bar menu > Options (Privacy & Security) - Browser Privacy. However if you don't have one, you would be better to install an ad-blocker such as https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

It's possible that there was a change to Tracking: 3-bar menu > Options (Privacy & Security) - Browser Privacy. However if you don't have one, you would be better to install an ad-blocker such as https://addons.mozilla.org/en-US/firefox/addon/ublock-origin ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''
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FredMcD
  • Top 10 Contributor
4271 solutions 59908 answers

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.207

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

'''Separate Security Issue:''' Update your Flash Player or remove it using these links; [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows] {web link} [http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac] {web link} '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player '''Version 32.0.0.207 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
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cor-el
  • Top 10 Contributor
  • Moderator
17580 solutions 159053 answers

In Firefox 70 and later the shield icon is permanently present in the location bar and opens the enhanced tracking protection panel, so do not get confused.

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

In Firefox 70 and later the shield icon is permanently present in the location bar and opens the enhanced tracking protection panel, so do not get confused. *https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Do a malware check with several malware scanning programs on the Windows computer. *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>https://www.malwarebytes.com/ *AdwCleaner:<br>https://www.bleepingcomputer.com/download/adwcleaner/<br>https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>https://www.superantispyware.com/ *Microsoft Safety Scanner:<br>https://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>https://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>https://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>https://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>https://support.kaspersky.com/viruses/disinfection/5350 <br>https://support.kaspersky.com/viruses/utility
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jscher2000
  • Top 10 Contributor
8794 solutions 71946 answers

Hi kgtuckton, if the above replies don't resolve the issue, could you describe what page you see adverts on?

The following phrase makes me think of the Top Sites on the Firefox Home / New Tab page:

Previously, there were just blank squares.

For more information on how to manage content on that page, see: Hide or display content in New Tab.

Hi kgtuckton, if the above replies don't resolve the issue, could you describe what page you see adverts on? The following phrase makes me think of the Top Sites on the Firefox Home / New Tab page: <blockquote> Previously, there were just blank squares. </blockquote> For more information on how to manage content on that page, see: [[Hide or display content in New Tab]].
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