Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sync doesn't work

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by Tim

more options

Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view.

Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi

In Pihole I see queries being performed when I manualy force a sync.

How can I solve this issue?

Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view. Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi In Pihole I see queries being performed when I manualy force a sync. How can I solve this issue?

Chosen solution

1573302894821 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

1573302463231 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

It should resolve itself once the server maintenance is completed.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

1573302894821 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

1573302463231 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

It should resolve itself once the server maintenance is completed.

more options

Yes, it's solved my problem, thnx. Is there a more user-friendly way to see whether maintenance is performed? Scrolling through the logfiles isn't the first thing as regular user what I (want to) to. https://status.services.mozilla.com/ didn't mentioned anything about maintenance (everything was up)