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Symbols do not show correctly

Posted

All the symbols do not show normally as shown below.

All the symbols do not show normally as shown below.
Attached screenshots

Chosen solution

Hi xy79507843, the little boxes indicate that a character specified by the page is missing from the font used for that element. This can occur when web font downloads are blocked, or when Firefox is set to disregard page style rules and use a standard set of fonts. Here are some steps to investigate:

Here are a couple things to check, the details follow:

(1) Font setting -- are pages allowed to specify fonts to use? (2) Is a setting or add-on blocking downloadable fonts?

For #1, go to the Options page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, scroll down to the "Fonts & Colors" section and click the "Advanced" button.

Then make sure the box is checked for "Allow pages to choose their own fonts, instead of your selections above":

Any difference (you would need to reload the problem page, Ctrl+r or the circling arrow button, to see any difference)?

For #2, some add-ons have a feature to globally block downloadable fonts unless you specially allow them. Do you run uBlock Origin or NoScript, for example? In uBlock Origin, the setting is called "Block remote fonts".

There's also a general setting to block downloadable fonts in about:config, if you think you might ever have changed that:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste gfx.down and pause while the list is filtered

(3) If the gfx.downloadable_fonts.enabled preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true

Was it any of those things?

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Additional System Details

Installed Plug-ins

OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc.

Application

  • Firefox 69.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
  • Support URL: https://support.mozilla.org/1/firefox/69.0.3/WINNT/en-GB/

Extensions

  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Chambers (UK) 1.0 (chambers-en-GB@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Free VPN - fastest VPN in the house 1.8 ({35bd46ad-3583-4839-9336-105ce8a7e9a0})
  • Glitter Drag 1.56.7 (glitterdrag@harytfw)
  • Google 1.0 (google@search.mozilla.org)
  • Hoxx VPN Proxy 3.7.9 (@hoxx-vpn)
  • HTTPS Everywhere 2019.6.27 (https-everywhere@eff.org)
  • NoScript 11.0.3 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • SetupVPN - Lifetime Free VPN 3.7.9 (@setupvpncom)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uBlock Origin 1.22.4 (uBlock0@raymondhill.net)
  • Video DownloadHelper 7.3.7 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Violentmonkey 2.11.2 ({aecec67f-0d10-4fa7-b7c7-609a2db280cf})
  • VPN - Grab A Proxy - FREE 1.2.3 ({32cb491e-ec24-4b50-a6dd-b3ca5f42c4f4})
  • WebRTC Leak Shield 1.0.4 (@webrtc-leak-shield)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • WikiWand webextension 0.7 ({01d00700-8374-44c2-bede-ddfc00631ad4})
  • IDM Integration Module 6.33.5.2 (mozilla_cc3@internetdownloadmanager.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • adapterDescription2:
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  • adapterRAM2:
  • adapterSubsysID: 59028086
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: False
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 6-30-2016
  • driverDate2:
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  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
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  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
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jscher2000
  • Top 10 Contributor
8761 solutions 71700 answers

Chosen Solution

Hi xy79507843, the little boxes indicate that a character specified by the page is missing from the font used for that element. This can occur when web font downloads are blocked, or when Firefox is set to disregard page style rules and use a standard set of fonts. Here are some steps to investigate:

Here are a couple things to check, the details follow:

(1) Font setting -- are pages allowed to specify fonts to use? (2) Is a setting or add-on blocking downloadable fonts?

For #1, go to the Options page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, scroll down to the "Fonts & Colors" section and click the "Advanced" button.

Then make sure the box is checked for "Allow pages to choose their own fonts, instead of your selections above":

Any difference (you would need to reload the problem page, Ctrl+r or the circling arrow button, to see any difference)?

For #2, some add-ons have a feature to globally block downloadable fonts unless you specially allow them. Do you run uBlock Origin or NoScript, for example? In uBlock Origin, the setting is called "Block remote fonts".

There's also a general setting to block downloadable fonts in about:config, if you think you might ever have changed that:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste gfx.down and pause while the list is filtered

(3) If the gfx.downloadable_fonts.enabled preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true

Was it any of those things?

Hi xy79507843, the little boxes indicate that a character specified by the page is missing from the font used for that element. This can occur when web font downloads are blocked, or when Firefox is set to disregard page style rules and use a standard set of fonts. Here are some steps to investigate: Here are a couple things to check, the details follow: (1) Font setting -- are pages allowed to specify fonts to use? (2) Is a setting or add-on blocking downloadable fonts? For #1, go to the Options page: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the search box at the top of the page, scroll down to the "Fonts & Colors" section and click the "Advanced" button. Then make sure the box is checked for "Allow pages to choose their own fonts, instead of your selections above": <img src="https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2019-04-18-11-09-33-79b658.png" width="450"> Any difference (you would need to reload the problem page, Ctrl+r or the circling arrow button, to see any difference)? For #2, some add-ons have a feature to globally block downloadable fonts unless you specially allow them. Do you run uBlock Origin or NoScript, for example? In uBlock Origin, the setting is called "Block remote fonts". There's also a general setting to block downloadable fonts in about:config, if you think you might ever have changed that: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk. (2) In the search box above the list, type or paste '''gfx.down''' and pause while the list is filtered (3) If the '''gfx.downloadable_fonts.enabled''' preference is bolded and "modified" or "user set" to false, double-click it to restore the default value of true Was it any of those things?
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cor-el
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17530 solutions 158508 answers

Helpful Reply

If you use uBlock Origin make sure not to "block remote fonts".

If you use uBlock Origin make sure not to "block remote fonts".
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Question owner

Solved. Thanks!

Solved. Thanks!
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