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Typing keyboard delayed response by many seconds and file browser for downloads super slow

Posted

Typing anything in the browser is completely delayed until I stop typing entirely. If I type a sentence then no characters appear until I stop tying entirely, so the delay can be quite significant. When attempting to download a file and changing directories, it can take minutes to successfully navigate the folder changes (triple-clicking left side to get a response) and then 10 seconds or longer before it unfreezes and actually begins to download after clicking the "save" button.

Typing anything in the browser is completely delayed until I stop typing entirely. If I type a sentence then no characters appear until I stop tying entirely, so the delay can be quite significant. When attempting to download a file and changing directories, it can take minutes to successfully navigate the folder changes (triple-clicking left side to get a response) and then 10 seconds or longer before it unfreezes and actually begins to download after clicking the "save" button.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Helpful Reply

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
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Question owner

I get the same response when I close and restart Firefox in regular mode as well. It works for a short period and then lags once again.

I get the same response when I close and restart Firefox in regular mode as well. It works for a short period and then lags once again.
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philipp
  • Top 25 Contributor
  • Moderator
5304 solutions 23419 answers

Helpful Reply

while the lag is visible, could you capture and share a performance profile with us? https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem

while the lag is visible, could you capture and share a performance profile with us? https://developer.mozilla.org/en-US/docs/Mozilla/Performance/Reporting_a_Performance_Problem
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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

cooper1801 said

I get the same response when I close and restart Firefox in regular mode

FredMcD said

Start Firefox in Safe Mode
''cooper1801 [[#answer-1245586|said]]'' <blockquote> I get the same response when I close and restart Firefox in regular mode </blockquote> ''FredMcD [[#answer-1244234|said]]'' <blockquote> Start Firefox in Safe Mode </blockquote>
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Question owner

Where would you like me to share the performance profile too?

Where would you like me to share the performance profile too?
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philipp
  • Top 25 Contributor
  • Moderator
5304 solutions 23419 answers

if you click "share" in a profile, this will generate a shareable link, which you could post here into a reply in the forum. thank you!

if you click "share" in a profile, this will generate a shareable link, which you could post here into a reply in the forum. thank you!
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Question owner

Here is a captured profile replicating the issue with downloading anything and extreme slowness in navigating folders as well as the major lag in typing with keyboard and the latency. https://perfht.ml/2PbvgPC

Here is a captured profile replicating the issue with downloading anything and extreme slowness in navigating folders as well as the major lag in typing with keyboard and the latency. https://perfht.ml/2PbvgPC
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philipp
  • Top 25 Contributor
  • Moderator
5304 solutions 23419 answers

is there any difference when you uninstall enounce myspeed software from the affected system?

is there any difference when you uninstall enounce myspeed software from the affected system?
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